24/7 customer support agent
From $1,500 setup · $350/month
+ ITBMS
Vertical · Support
AI agents for customer support
Most support questions are the same twenty questions. Answering them is not hard; answering them at eleven at night, every night, without the answer degrading, is.
Where the time goes today
- The same questions are answered from scratch by whoever is available, so the answer changes depending on who replies.
- Out of hours means no answer, and a customer who did not get one at night often does not ask again.
- Nobody knows which questions repeat most, because nothing is counted.
What the agent does
- Answers from your own material: policies, prices, procedures. Not from what it guesses.
- Resolves what can be resolved — status, changes, simple bookings — instead of only replying.
- Escalates to a person the moment it should, with the whole conversation attached.
- Counts what gets asked, so you find out what your customers actually need to know.
Connects to what you already have
WhatsApp, your website, and the help desk or CRM your team already uses. Answers come from your documents, so updating a policy updates the agent.
We put AI in almost any business.
- 01
Discovery
We map your processes and data to find where the lost time lives.
- 02
Advisory
We identify what can be automated and what AI actually improves. Judgment, not hype.
- 03
Proposal
We tell you what to do and how, with clear scope, ROI and risks.
- 04
Adoption
We build the agents and integrate them into what you already use.
- 05
Ongoing support
We measure, tune and stay with you as you use it.
Questions we get asked
What stops it from inventing an answer?
It answers from your material and says it does not know when the material does not cover it. That behaviour is the point of the design, not a setting.
When does a person take over?
On the rules you set — a complaint, a refund, anything the agent could not verify — and always at the customer's request.
Does it replace my support team?
It takes the repetitive volume so the team handles what needs judgment. Most of our clients see the same team handling more without growing.
Where would you start?
Send us a month of your support conversations. We come back with what repeats, what is automatable, and what should stay human.