Service · Integration
Integration with your systems
The value of an agent is not the conversation. It is that the conversation ends with your CRM updated, your inventory adjusted and the right person notified, without anyone retyping it.
What usually goes wrong
- The pilot lives on its own, so every result has to be copied into the real system by hand.
- Two systems disagree about the same customer and nobody knows which one to believe.
- The integration breaks quietly when a field changes, and it is noticed weeks later.
What we build
- A connection to what you already run: CRM, ERP, WhatsApp Business, spreadsheets if that is where the data lives.
- One system of record per piece of data, so there is never a question of which copy is right.
- Retries and idempotency, so a network blip does not create the same order twice.
- Alerts when an integration stops behaving, rather than silence until someone notices.
How we build it
APIs and webhooks where they exist, scheduled exchanges where they do not, and handoffs to RPA only where a system genuinely offers no other way in. We map your process before writing anything.
We put AI in almost any business.
- 01
Discovery
We map your processes and data to find where the lost time lives.
- 02
Advisory
We identify what can be automated and what AI actually improves. Judgment, not hype.
- 03
Proposal
We tell you what to do and how, with clear scope, ROI and risks.
- 04
Adoption
We build the agents and integrate them into what you already use.
- 05
Ongoing support
We measure, tune and stay with you as you use it.
Questions we get asked
Do I have to change my CRM?
No, and we would rather you did not. Replacing a system your team knows is a much bigger project than connecting to it.
What if my system has no API?
Plenty do not. There is almost always a route in — files, database, or a controlled automation — and we tell you which one we would use and what it costs to maintain.
Who owns the integration afterwards?
You do. The code and the documentation are yours, and the accompaniment stage exists so your team can run it without us.
What should be talking to what?
Bring us the two systems that never agree. Mapping that flow is usually the fastest way to see what is worth automating.